1. Introduction
At Casa Analytics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
By accessing our website or using our Home Report Analysis and related services, you agree to the terms outlined in this policy.
2. Who We Are
Casa Analytics helps homebuyers in Scotland make property decisions with confidence.
We transform detailed Home Reports into clear, visual, and actionable insights — including property valuations, condition summaries, and energy efficiency analyses.
Company Name: Casa Analytics
Email: info@casaanalytics.com
Location: Scotland
3. Information We Collect
We collect and process information necessary to deliver our services effectively and securely. This includes:
a. Personal Information
- Name
- Email address
- Contact number
- Billing information (when applicable)
b. Property Information
- Home Report documents provided by you or publicly available sources
- Property address and valuation data
- Survey, condition, and energy efficiency details
c. Technical Information
- IP address
- Browser type and device information
- Usage data (pages visited, access times, etc.)
4. How We Use Your Information
We use the information we collect to:
- Provide Home Report Analysis and related insights
- Prepare your property summary and condition breakdown
- Offer energy efficiency recommendations and cost estimates
- Improve our website and services
- Communicate with you regarding your order or inquiries
- Comply with legal or regulatory obligations
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity: To deliver the services you request
- Legitimate interests: To improve and personalize our offerings
- Consent: When you opt in to receive updates or marketing materials
- Legal compliance: When required to share data for regulatory reasons
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
However, we may share limited data with:
- Service providers who assist in report preparation or data processing (bound by confidentiality agreements)
- Legal authorities if required by law or in response to valid requests
- Payment processors to complete transactions securely
7. Data Storage and Security
Your data is stored securely on encrypted servers.
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure.
8. Data Retention
We retain your personal and property data only for as long as necessary to provide our services and comply with legal obligations.
You may request deletion of your data at any time (see Section 10).
9. Cookies and Analytics
Our website may use cookies and analytics tools (like Google Analytics) to improve user experience and track website performance.
You can disable cookies in your browser settings if you prefer.
10. Your Rights
Under UK and Scottish data protection law (UK GDPR and Data Protection Act 2018), you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to processing or request data portability
- Withdraw consent for marketing communications
To exercise any of these rights, contact us at info@casaanalytics.com
11. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their policies before providing any personal data.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website with an updated effective date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Casa Analytics
Email: info@casaanalytics.com